The "COV network account request" form, previously located at this address, has been retired. Users should now submit COV network account requests via the VITA service catalog, VITA’s new interactive tool for requesting services.
The VITA service catalog's "COV network account request" form is one of 16 account-related services found in the COV account request category. The revised form is used to request permission for users to logon to the COV domain and establish other related account requirements.
The improved COV network account request form is interactive - choices for related account requirements will only appear based upon the selected "request type" and other information provided. These account requirements/functions include:
Agencies using the form as part of an agency workflow and/or linking to the original form location should update their processes and bookmarks accordingly. If you need further assistance, please reach out to your customer account manager (CAM) or business relationship manager (BRM).
Unable to access the VITA service catalog?
Customers who do not have COV accounts (including some local government customers) or customers who are unable to gain access to the service catalog may request any VITA service/account by sending an email to the VITA Customer Care Center (VCCC) service desk at email@example.com. Please include the following information:
If users need additional assistance, you may check with your agency information technology resource (AITR) or call the VCCC at 866-637-8482.